Info and services - Organising your ferry crossing
Useful information about boarding Moby Lines ferries with cars and other vehicles, information to help you make the most of your crossing.
Check-in
Before boarding the ship (latest 30 minutes for passengers and 90 minutes for passengers travelling with vehicles), all passengers must check in. If the check in is not done in this requested time, we cannot guaranty the transportation.
If the ferry has a side entrance, passengers can board using their personal boarding pass.
Vehicles
Vehicles can be parked on any of the vehicle decks.
Vehicles that run on liquid gas (LPG or methane) must be specified at the time of booking. The tank must be at least half empty. You are required to advise check-in staff of the type of fuel used.
Vehicle decks can only be accessed by the driver.
Vehicle length is the full length including tow-bar and any other appendages.
Campervans, caravans, SUVs and other vehicles taller than 220 cm must be specified in the booking.
Ticket
The ticket is issued under a name, is non-transferrable, and is valid for only those crossings specified on the ticket. The passenger is to keep the ticket and present it on request of an officer or a representative of the transport enterprise.
Loss / Theft
The booking office must be notified immediately of loss of a ticket or theft of a ticket. Replacement tickets may only be issued on condition that the lost ticket has not been used, a reservation has been made and the passenger can provide proof of identity by passport or identity card. Generally € 10,00 will be charged immediately for the issue of a replacement ticket as a processing fee at port office.
Passengers
Valid identity (passport or European member state ID card) will be requested for boarding, to confirm the particulars provided in the booking. We would like to remind you that for all crossings between Italy and Corsica an identity document valid for international travel (passport or European member state ID card) must be carried all passengers, including minors.
IMPORTANT: From 28 June 2012 all minors require their own identity document beyond their national borders. From this date, minors will no longer be able to travel on their parents' identity documents.
Passengers requiring assistance or medical treatment must specify this at the time of booking and present themselves for boarding at least two hours before the departure time. They must explain their requirements to the check-in staff so that the vehicle may be parked within easy reach of access ways and assistance provided during boarding and disembarkation, if necessary.
Accomodations
Passengers with reservations for cabins and recliners must report immediate after embarkation to the reception desk on the ship. 90 min. after departure, the seats not taken are forwarded to passengers who registered in a waiting list at the reception of the ship. Clients have to leave their cabins 1 hour prior to arrival. On board purchased cabins are calculated with an extra charge of 10 € to the valid tariff.
From April to September, the cabin assignment will be effected during check-in's. The cabin card must be picked up at the information desk of the ship.
For the assignment of the reserved cabin (October-March) or the reserved Coach seats (all year), it is essential to go to the ship's information desk not later than 90 minutes after departure. Not assigned accomodations will be sold to waitinglist passengers.
Cabins for disabled passengers are not sold online due to limited availability. Please phone us on +49(0)611-14020 to book.
Pets
Pets require a ticket to board. Dogs must wear a muzzle and be held on a leash.
Pets are restricted to external decks or designated kennels, where available, until disembarkation. They are not allowed in cabins, lounges, and communal areas.
We would like to remind you that foreign authorities may ask to see valid documents such as a European passport, medical certificate and vaccination record for your pet (rabies vaccinations must be given at least 30 days before the departure date).
