Getting ready to board
Everything you need to know for passengers and those with disabilities or limited mobility
Three things to know before departure
It’s important to arrive at the port prepared to avoid problems that cost you precious time.
The first basic rule is: your voyage on the ship begins before you leave.
Travelling is wonderful and it’s very simple if you follow these few rules.
TAKE WITH YOU THE DOCUMENTS YOU NEED
Check that you have all the documents you need for departure.
All passengers, including MINORS, must arrive for boarding with a valid original identity document for all passengers (including children and infants). Further details
PLEASE NOTE: From 4 August 2026, paper ID cards will no longer be valid either abroad or domestic regardless of the expiry date stated on the document. Therefore, only electronic ID cards or original ID cards with a valid expiry date will be accepted.
NOTE: If you are travelling to France, we recommend that you carefully consult the regulations adopted by the European Community, which establish measures for the non-commercial transport of pets (dogs, cats and ferrets). Read More
READ YOUR TRAVEL TICKET
The ticket gives a lot of valuable information: date and time of departure, port of boarding and destination.
When embarking, you can show the printed ticket and the printed General Conditions of Carriage or simply show the barcode of the ticket on your smartphone.
WHEN TO ARRIVE AT THE PORT
Carefully calculate when you need to leave to reach the port and not arrive late for boarding.
The times you need to arrive depend on the port of boarding. Read more