MOBY Customer Service is at your disposal to help you with your purchase, to answer your questions about the different services or to provide information about the booked routes.At MOBY we know how precious your time is and we want to offer you a comprehensive service.Contact
For technical reasons, there is no telephone service available at the moment. We will of course be happy to help you as usual. Please send us an e-mail to info@mobylines.de. In this way you will help us to be able to process all requests quickly.Our RESERVATION CENTER will answer your questions and take care of your wishes.You can reach us from Monday to Friday from 09:00 to 13:00 and from 14:00 to 18:00.
For general inquiries, commercial information, help with online bookings or questions regarding the MOBY Card please write to info@mobylines.deTo manage your booking, please fill out the formFor tips and advice please fill out the form
Pursuant to art. 13 of EU Regulation 679/2016 (General Data Protection Regulation), we inform you that when you send an email or use one of the other communication channels proposed on this page, it implies the processing of your personal data, which change according to the contents and reason of your message. The data controller is Compagnia Italiana di Moby S.p.A., Via Larga 26, 20122 Milano MI, Italy, which will process the data only for the purpose of managing your request and providing you with the most appropriate feedback. Your data will be kept only as long as necessary and, in any case, no longer than twentyfour months from receipt of your request (unless otherwise required by law). The provision of your personal data is free, but failure to provide the necessary data will prevent us from meeting your request in whole or in part. If you decide to provide us with your data, we inform you that they will be processed by personnel authorized by the Data Controller. In no case, will your data will be disclosed, but we inform you that it may be disclosed to third parties who perform specific services on behalf of the Data Controller to ensure the proper accomplishment of these purposes.The current regulations give the interested party many rights, including the right to ask the data controller to access, amend or cancel the data; the right to limit the processing of his/her data; the right to oppose their processing, the right to data portability, the right to lodge a complaint with the Italian Data Protection Authority. To exercise the rights specified above, you can write an email to privacy@moby.it or send registered mail to the Data Controller.The Data Controller is Compagnia Italiana di Moby S.p.A., Via Larga 26, 20122 Milano MI, Italy via Calata Porta di Massa In. Porto snc Capannone Juta, 80133 Naples. Our Company has appointed a Data Processor, who can be contacted to the following email address: dpo@moby.it
Cookies are small text files containing a certain amount of information exchanged between a website and the user's terminal (usually the browser). They are mainly used for the purpose of making websites work and operate more efficiently, as well as for the purpose of providing information to the owners of the website itself. Cookies can be either session or persistent. Session cookies are stored in the terminal for a short period of time and are deleted as soon as the user closes the browser. Their use is strictly limited to the transmission of session identifiers (made up of random numbers generated by the server) necessary to allow secure and efficient exploration of the site. Persistent cookies, on the other hand, remain stored in the user's terminal until a predetermined expiry date. Since they are not directly deleted when the browser is closed, they make it possible to remember the choices made by the user on the site, as well as to collect information about the pages of the site visited by the user, the frequency with which the site is visited and to identify the user's navigation path, in order to improve the experience on this site. Cookies, whether session cookies or persistent cookies, can be either First Party cookies or Third Party cookies depending on whether the party that installs the cookies on your terminal equipment is the operator of the site you are visiting (in which case they are First Party cookies) or a different party (in which case they are Third Party cookies).Because we respect your right to privacy, you can choose not to allow certain types of cookies. Click on the headers of the different categories to learn more and change the default settings. However, blocking certain types of cookies may impact your experience of the site and the services we are able to offer. More information
They are also called session identifiers. They are stored in the terminal for a short period of time and deleted as soon as the user closes the browser. Their use is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary for safe and efficient exploration of the website. These cookies do not store any personal information.
Also called permanent, they allow us to remember the choices you make on our site as well as to collect information about the pages of the site you visit, how often you visit the site and to identify your browsing patterns in order to improve your experience on this site. They help us to know which pages are the most and least popular and to see how visitors move around the site. All information collected by the cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
These cookies may be set through our site by our advertising partners. They can be used by these companies to build a profile of your interests and show you relevant ads on other sites. They do not store any personal information directly, but are based solely on tracking your browser and internet device. If you do not accept these cookies, you will receive less targeted advertising.