How to modify or cancel your booking

It’s easy to modify or cancel your ticket with MOBY

Modify/cancel your booking

If you have purchased a ticket for a MOBY departure from the online homepage of MOBY, you can make changes yourself in your personal online profile.
To make changes and for the access to your profile, a MOBY Card is necessary.
You do not have a MOBY Card yet? Just register here.

A ticket change online is possible up to 24 hours before your departure date. You can pay any additional costs with the following credit cards (also rechargeable or prepaid credit cards): Visa, Visa Electron, Mastercard, American Express and Diners.

Alternatively, you can also contact us by e-mail. We're here to help. A rebooking can be made no later than 2 hours before departure, please note our operating hours.

After successful rebooking you will receive your new ticket in PDF form to your e-mail address given during the booking.

To cancel your booking, please contact us by e-mail at